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EACH ITEM IS CAREFULLY SELECTED AND AUTHENTICATED

Our hybrid team of experts, both in-house and external, are very thorough and work tirelessly to make sure that no counterfeit item ever makes it onto our website. Whether a handbag, an accessory item, a piece of jewellery, or a watch, the authenticity of every piece is reviewed and inspected to ensure that their details meet the manufacturers’ established standards of quality in stamping, stitching, hardware, authenticity stamps, date codes, serial number, materials and craftsmanship. 

Red Hermes Bag

Our Authentication Process

Digital Verification

Following the approval of the listed product, a team of experts conducts a detailed examination to authenticate each item before issuing an official certificate of authenticity.

Physical Authentication

When the item is received at our premises, it undergoes a thorough physical inspection to verify that the conditions are conform to the digital authentication records. 

Authentication is determined by four main factors

Leather material

Materials

Genuine products are crafted from high-quality, specific materials that meet the brand's exacting standards. We examine the texture, durability, and composition of these materials to ensure they align with the brand’s specifications.

Construction Authentication

Construction

We meticulously examine the craftsmanship and assembly techniques used in creating the product. Genuine items exhibit precise stitching, consistent finishing, and attention to detail in their construction.

Harware Authentication

Hardware elements

Hardware elements, such as zippers, buckles, and clasps, are integral to the brand's quality and craftsmanship. We inspect these hardware components for precise branding, functionality, and construction to ensure they match the brand’s authentic specifications.

Brand Identity Authentication

Brand-specific identifiers

Brand-specific identifiers, such as logos, serial numbers, and authenticity stamps, are key to verifying an item’s authenticity. These identifiers are unique to each brand and are carefully examined against official records to confirm that they are genuine and correspond to the brand's authentic products.

FREQUENTLY ASKED QUESTIONS

How does Her-Age authenticate and certify luxury items?

Every item submitted to Her-Age undergoes a two-step authentication process. First, our experts review the photos and details provided online. Then, once the item arrives at our headquarters, it is meticulously inspected in person by both our in-house team and trusted international specialists.

Only when confirmed authentic is the item issued an official Certificate of Authenticity, legally validated by our international partner with authority to sign authenticity reports. This ensures that every piece listed on Her-Age is genuine, certified, and trusted worldwide.

What is a Certificate of Authenticity?

The Her-Age Certificate of Authenticity is an official document with legal value, issued in partnership with an internationally recognized authentication authority.

It confirms that your item has been thoroughly inspected and verified as authentic luxury fashion — covering bags, jewelry, watches, ready-to-wear, and accessories. Each certificate is personally signed by an expert legally empowered to validate authenticity, offering unmatched reassurance to both buyers and sellers.

What happens if an item is found to be counterfeit?

Her-Age operates a strict zero-tolerance policy on counterfeit goods. Any item that fails our authentication process will not be listed on the platform.

If an item is later identified as counterfeit after arrival, it will be withheld and handled in compliance with international regulations. Sellers attempting to submit counterfeit goods may lose access to the platform. This guarantees that every item available on Her-Age is truly authentic and certified luxury.

Are items inspected again before shipping to the buyer?

Yes. Before leaving our secure warehouse, each sold item is re-checked to ensure it matches its certificate of authenticity, remains in perfect condition, and is prepared for safe DHL shipping. This extra step ensures that buyers receive only authentic, verified, and high-quality luxury pieces.